Contact
Talk to a person.
Two mailboxes. Sales for trials, pricing and licenses, support for anything you run. Pick the one that fits, or copy the address.
Sales
Trials, including a bigger pilot with a trial license sized to it. Pricing and quotes. New licenses and renewals: send the Installation ID from the License page. Security questionnaires and vendor paperwork.
Support
Installing and updating NetEnds on your own host, uploading a license, and anything that isn’t behaving, trials included. Security reports go here too.
Writing to support? The support page lists what to include so we can start on the answer. More about who builds and sells NetEnds is on the company page.
Security reports
Found a vulnerability?
Mail support@netends.com with “Security” in the subject, whether it’s in NetEnds or in this site. The same address is published in our security.txt file.
How the product runs on your network is on the security page.
Rather see it first?
Run every tier for fourteen days on a host you own, then decide.